Shipping Policy

Last updated: July 2026

Free Delivery

Orders over £99 (ex. VAT)

1–3 Working Days

Standard UK delivery

Express Available

Next working day — £9.99

1. Delivery Options

Free Standard Delivery

FREE

Available on all orders over £99 (excluding VAT) to mainland UK addresses. Orders are typically dispatched within 1 working day and delivered within 1–3 working days via our courier partners.

Standard Delivery

£4.99

Applied to orders under £99 (ex. VAT). Delivered within 1–3 working days from the date of dispatch.

Express Delivery

£9.99

Guaranteed delivery on the next working day following dispatch. Orders must be placed before 2:00 PM to qualify for same-day dispatch.

Local Delivery — West Midlands

Available on selected days for customers in the West Midlands area. Please contact us to confirm availability and arrange a suitable delivery slot.

Self Collection

FREE

Collect directly from our warehouse at B11 2AT, Birmingham. Please await your dispatch confirmation email before attending. Available Monday to Friday 9am–6pm, and Saturday & Bank Holidays 11am–4pm.

2. Order Processing

Orders placed before 2:00 PM (Monday–Friday) are processed and dispatched the same working day, subject to stock availability. Orders received after 2:00 PM, or on weekends and bank holidays, will be processed on the next working day.

A dispatch confirmation email will be sent once your order has left our warehouse, including courier tracking details where available.

3. Delivery Areas

We currently deliver to mainland UK addresses only. We are unable to ship to Northern Ireland, the Scottish Highlands, Isle of Man, Channel Islands, or international destinations. If you are unsure whether we can deliver to your location, please contact us before placing your order.

4. Large & Bulk Orders

Delivery timescales and costs for large or bulk orders may differ from our standard rates. We recommend contacting our team prior to placing your order so we can confirm stock availability and provide an accurate delivery quotation.

5. Damaged or Missing Items

In the event that your order arrives damaged or items are missing, please notify us within 48 hours of delivery by emailing info@ledwarehousedirect.com with your order number and photographic evidence of the damage. We will arrange a replacement or full refund as appropriate.

6. Contact Us

For any delivery-related enquiries, please do not hesitate to get in touch with our team: